Dental Delay Discount™
Our Commitment to Your Time
At Collins Dental, we understand that your time is precious. Between work commitments, family responsibilities and daily life, fitting in a dental appointment can be challenging enough without having to wait in our reception area. That’s why we’ve introduced our unique Dental Delay Discount™—a genuine commitment to respecting your schedule and providing timely, exceptional care.
How the Dental Delay Discount™ Works
Our Dental Delay Discount™ is refreshingly simple:
- If your appointment starts more than 15 minutes later than scheduled, you’ll automatically receive a discount on your treatment
- No need to request it—the discount is applied without you having to mention it
- Our front desk team will notify you of the discount when processing your payment
- This applies to all standard dental appointments
We believe in transparency, which is why this policy is straightforward and hassle-free. Your time matters to us, and this is our way of backing that commitment with action.
Why We’ve Introduced the Dental Delay Discount™
Research shows the average Australian spends approximately 20-30 minutes waiting for dental appointments. This is often because many practices overbook their schedules to maximise revenue, creating inevitable delays throughout the day.
At Collins Dental, we take a different approach. We believe in:
- Scheduling realistically so we can provide focused, unhurried care
- Respecting that your time is just as valuable as ours
- Creating a stress-free environment where appointments run smoothly
- Building trust through reliability and consistency
Our Dental Delay Discount™ isn’t just a policy—it’s a reflection of our practice philosophy that puts you first.
FAQ
Do I need to ask for the discount?
What if I’m late for my appointment?
Does it apply to all appointment types?
Yes, the Dental Delay Discount™ applies to all standard dental appointments including check-ups, cleans, fillings and other general treatments.
What Our Patients Say
Our commitment to punctuality and respect is reflected in what our patients have to say:
“I could not recommend the team at Collins Dental enough. They go the extra mile to take care of your teeth and you feel like a VIP at every visit. They also don’t make you wait too long for your appointment which means they care about your time.” - M H
“Prompt, professional and expert services at all levels.” — Richard Morrow
“My hygienist is always punctual, greets me with a smile, is very professional, and has a gentle calming nature.” — Orlee Schneeweiss
Book With Confidence
We invite you to experience the Collins Dental difference, where your time is respected and your dental health is our priority. Our No-Wait Guarantee and Dental Delay Discount™ are just two ways we demonstrate our commitment to providing a best-in-class dental experience.
Book your next appointment with confidence, knowing that we value not just your dental health, but your time and overall experience with us.
Any invasive or surgical procedure may carry risks. Before moving forward, it is recommended that you seek a second opinion from an appropriately licensed medical professional.
